DESIGN FOCUS

User Experience:
10 MaaS applications scrutinized

Whim, Moovizy, Jelbi, Wien Mobil, Gaiyo,... Discover how each of these applications strives to offer a seamless experience.

ux-design-maas-application-book-opened

IN THIS ANALYSIS

An UX Design benchmark of ten MaaS
applications in Europe and abroad

 

Although very few resources address this aspect, our Head of Product has done it for you! During several months, he tested a dozen MaaS applications to share with you this in-depth comparative analysis, including tables, charts, screenshots, and recommendations to follow.

Multimodality

Which one has the most modes of transportation? How many in-app payments of mobility services does it have? Or with deep link?

Intermodality

Which of them offer real door-to-door journeys ? How do they provide a seamless experience, from the first to the last kilometer?

Ticketing

Single Tap ? Double Tap ? Pre-purchase? What ticketing architecture have they been forced to adopt in their user experience?

Subscription

How did the pioneering application, Whim, highlight these different bundles at each step of its user journey?


RELATED RESOURCES

You will love our selection

INFOGRAPHIC

European tour of
MaaS applications

RESOURCE

The practical guide to a
smooth intermodal experience

OUR OFFER

A simple way to quickly integrate the sales of new mobility services